In line with the updated health advice released by NSW Health, from Monday 12 July 2021 customers may only attend our Lodgment Office by appointment.
Anyone attending our Lodgment Office without an appointment will not be admitted.
Appointments will only be made for customers in very limited circumstances who have matters that cannot be processed through existing online lodgment and enquiry channels.
To enquire about appointments please email
losupport@nswlrs.com.au and provide information regarding the urgency and essential details of the transaction.
We thank all our customers for working together with us to help keep everyone safe.
We ask all customers to continue to use online channels to make enquiries, submit and lodge documents, these links are listed below.
Documents
- Submitting supporting documents: Any documentation in relation to an existing case can be submitted through the Virtual Lodgment Office channel (except lodging new documents and Certificates of Title). The Virtual Lodgment Office channel is accessible via the NSW LRS Website under the Virtual Lodgment Office section. More information is available here.
- Lodging new documents: All Real Property Act dealings, Powers of Attorney, Old System Deeds and Primary Applications are available to be lodged electronically through PEXA or Sympli. More information is available here.
- Responding to requisitions: Any documentation required to satisfy requisitions can be submitted through the Secure Upload Portal channel. Customers will receive an email upon requisition which will include instructions on what to do. More information is available here.
Plans
- Lodging new plans and responding to requisitions: All Deposited Plans, Strata Plans, Community Plans, accompanying documentation or correspondence can be lodged via the NSW LRS Online Portal by registered surveyors with an ePlan account. To create an account please contact eplan@nswlrs.com.au