NSW LRS takes the health and safety of our customers and staff seriously. Our office is located in the City of Sydney Local Government Area, and is subject to the NSW Government’s stay-at-home order. Therefore we ask all customers to use online channels to make enquiries, submit and lodge documents, these links are listed below.
We thank all our customers for working together with us to keep everyone safe.
Customers can find links below to NSW LRS online lodgment and enquiry channels.
Documents
- Submitting supporting documents: Any documentation in relation to an existing case can be submitted through the Virtual Lodgment Office channel (except lodging new documents and Certificates of Title). The Virtual Lodgment Office channel is accessible via the NSW LRS Website under the Virtual Lodgment Office section. More information is available here.
- Lodging new documents: All Real Property Act dealings, Powers of Attorney, Old System Deeds and Primary Applications are available to be lodged electronically through PEXA or Sympli. More information is available here.
- Responding to requisitions: Any documentation required to satisfy requisitions can be submitted through the Secure Upload Portal channel. Customers will receive an email upon requisition which will include instructions on what to do. More information is available here.
Plans
- Lodging new plans and responding to requisitions: All Deposited Plans, Strata Plans, Community Plans, accompanying documentation or correspondence can be lodged via the NSW LRS Online Portal by registered surveyors with an ePlan account. To create an account please contact eplan@nswlrs.com.au
Even though the building that houses our office at 175 Liverpool Street, Sydney, is closed, the NSW LRS Lodgment Office remains open. However we strongly advise customers to only attend the office if they are not able to submit their documents online. If attending, customers will be escorted to our Lodgment Office from street level.
We request customers to keep their visit as brief as possible and to depart as soon as their documents have been lodged. A mask must be worn at all times in the 175 Liverpool Street building and in our Lodgment Office.
NSW LRS will monitor the situation closely and if restrictions change, NSW LRS will mirror NSW Government health guidance.